The following terms apply to the purchase of Lenox Autumn Collection when purchased at full-price:
- Usually Ships in: One to Three Days
- Returnable within: 30 Days After Delivery
- Credit Type: Refund, Store Credit, or Exchange
- Applicable Restocking Fee: None
*Return shipping fees paid by Customer (if returnable)
Shipping Policy Summary:
Free (2-6 day) ground shipping to the United States over $150. Flat Rate Shipping: $7.95 under $150 to the USA, $55 to Canada (DDP), and $75 to all other locations (DAP). For International shipments only: DDP (Delivery Duties Paid; no additional taxes should be due on delivery) and DAP (Delivery at Place; additional taxes, duties, and fees may be due subject to local laws). We cannot determine in advance duties for countries we ship to on a DAP basis. DDP to Canada is for orders with a pre-tax & shipping total of $400 USD.
View Full Shipping Policy Here.
Return/Exchange Policy Summary:
Clothing & Accessories: salable, unused merchandise accepted within 30 days with original tags attached and packaging. Some brands and materials excluded.
Home & Tabletop: most items are considered special order and cannot be returned.
Personalized Items: personalized, custom, engraved, and embroidered items cannot be returned.
Sale Items: salable, unused merchandise accepted within 15 days with original tags attached and packaging.
Discontinued/Closeout Items: accepted for Store Credit only within five days of Delivery.
View Full Returns Policy Here.
