Cashmere Turtleneck Sweater

• Made in Hawick, Scotland
• One-ply
• Z. Hinchliffe & Sons yarn
• 100% Mongolian cashmere
• Classic Fit
• Dry clean or hand wash, re-shape and air dry flat

If you are ordering a twin set (two pieces of an identical color) we most likely need to produce these items for you so they can both be from the same dye lot and match perfectly. This process may take three or more weeks, depending on the time of year. While they are made-to-order, they will follow the regular item Return Policy. We do this to ensure color variation between the small-bath yarns does not result in an undesirable difference in hue. We appreciate your understanding and wish to inform you of this prior to ordering. If you are ordering two difference pieces in the same color but they do not need to match, please let Customer Service know and we will fulfill accordingly.

Diligent attention to detail is evident throughout the 30-step crafting process. The individual sweater panels are knitted on century-old machines, hand-linked, feature hand-sewn & handknit finishings, and are washed using the soft waters of The River Teviot—affording the finished knits a lustrous and soft finish. With a commitment to uncompromising quality, sustainability, and enduring value our knitwear pieces reflect 150 years of manufacturing prowess.

The following terms apply to the purchase of Cashmere Turtleneck Sweater when purchased at full-price:

• Usually Ships in: Three to Seven Days*
• Returnable within: 30 Days After Delivery
• Credit Type: Refund, Store Credit, or Exchange
• Applicable Restocking Fee: None

*Excludes manufacturing lead time for sweater sets (if matching dye lots are not on hand).

**Return shipping fees paid by Customer (if returnable)

Shipping Policy Summary:

Free (2-6 day) ground shipping to the United States over $150. Flat Rate Shipping: $7.95 under $150 to the USA, $55 to Canada (DDP), and $75 to all other locations (DAP). For International shipments only: DDP (Delivery Duties Paid; no additional taxes should be due on delivery) and DAP (Delivery at Place; additional taxes, duties, and fees may be due subject to local laws). We cannot determine in advance duties for countries we ship to on a DAP basis. DDP to Canada is for orders with a pre-tax & shipping total of $400 USD.

View Full Shipping Policy Here.

Return/Exchange Policy Summary:

Clothing & Accessories:  salable, unused merchandise accepted within 30 days with original tags attached and packaging. Some brands and materials excluded.

Home & Tabletop: most items are considered special order and cannot be returned.

Personalized Items: personalized, custom, engraved, and embroidered items cannot be returned.

Sale Items: salable, unused merchandise accepted within 15 days with original tags attached and packaging.

Discontinued/Closeout Items: accepted for Store Credit only within five days of Delivery.

View Full Returns Policy Here.